Terms of
Service

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Returns & exchanges?

We gladly accept returns, exchanges, and cancellations

Contact us within: 2 week of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 12 hours of purchase
 

The following items can’t be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, We can’t accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please Contact us if you have any problems with your order.

 

Payment Options

Cube&Clover Store keeps your payment information secure. Cube&Clover shops never receive your credit card information.

Shipping

Processing time
The time we need to prepare an order for shipping varies. For most of the products, it’s 1 working day. If the order is submitted during the weekend then it gets processed the very next working day. For details, see individual items.
 
Customs and import taxes
Buyers are responsible for any customs and import duties/taxes that may apply. Our Store is not responsible for delays due to customs.